Useful Information

Frequently Asked Questions

  • Why should I book using this website?

    If you find a lower rate for this establishment on another website, hurry up and contact our customer service team, through our contact form, in the page's 'Contact' tab.

  • What is the earliest I can Check-in?

    We have 24-hour check-in.

  • Can I arrive late?

    Private check-in/check-out, Laundry Additional charge.

  • Do you have parking?

    Pets are not allowed.

  • Are your rooms non-smoking?

    Yes, all rooms are non-smoking; we have designated smoking areas.

  • Is WiFi availablel?

    WiFi is available in all areas and is free of charge.

  • How close are you to the shops?

    We are within walking distance to shopping centres. 

  • How close are you to restaurants?

    We are close to a number of restaurants and fast food outlets.

  • What is your Cancellation Policy?

    Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged.

  • How do I guarantee my booking?

    Credit card details are required to secure room booking or a $150 cash bond.

Guest Information

Check-in

Available 24 hours.

Check-out

Until 10:00am.

Cancellation / Prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and Beds

Children of any age are welcome. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies: 0 - 2 years
Extra bed upon request AUD $30 per child, per night.
Cot upon request
Free 3+ years
Extra bed upon request AUD $30 per person, per night.
Cots and extra beds are not available at this property.

Age Restriction

There is no age requirement for check-in.

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.